Reference

How mwc77 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby.

Account DataPayment PrivacyYour Access RightsCookie ControlsContact the Team
mwc77 How mwc77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures across account access, payment processing, and data storage to keep your information protected. Your account uses OTP verification on login so that only you can access it from a new device. Payment data from bKash, Nagad, and Rocket flows over encrypted connections and is never written to unprotected storage. Here is how each area works in practice.

Account Security

Login from an unrecognised device triggers an OTP sent to your registered mobile number. This step confirms your identity before access is granted.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can manage cookie preferences from the settings page in your account.

Data Retention

Account records are held while your account is open. After you close your account, we retain only what applicable rules require, then delete the rest.

Requesting Changes

To update, export, or delete your personal data, contact support via live chat or email. We will confirm receipt and handle your request within a reasonable period.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your payment information, our support team is the right place to start. We aim to respond to data requests within a reasonable timeframe. Availability depends on your region and local law.

Team online

Live Chat

Open the chat widget from any page in your account to raise a data or privacy question directly with the support team.

Email Support

Send your data request or privacy concern to our support email address, found in the account help section, for a written response.

Account Help Centre

The help centre covers common privacy questions including how to download your data, update your details, or close your account.

Common Questions About Your Privacy

Below are the questions we hear most often about data, account privacy, and your rights on mwc77. If your question is not covered here, reach out via live chat or the help centre.

We collect your name, email address, and mobile number at registration. Once you make a deposit, we also log the payment reference from bKash, Nagad, or Rocket alongside the transaction amount.

No. We never store your wallet PIN or full payment credentials. Only the transaction reference and amount are recorded for account reconciliation and audit purposes.

Contact our support team via live chat or email from within your account. State that you want a data export and we will process your request within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email support. We will remove your data except for records we are required to retain under applicable rules for a set period after closure.

Access to your data is restricted to authorised team members who need it to operate your account or respond to your support requests. We do not sell your data to third parties.

We use session cookies for login continuity and analytics cookies to understand how the lobby is used. You can review and adjust your cookie preferences in the settings section of your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.