Reference

Terms That Govern Your mwc77 Account

These terms set out what you agree to when you open and use an account on mwc77. Access and eligibility depend on your local law and the region you are in — read through before you proceed.

Account holders onlyBangladesh-eligible regionsbKash, Nagad, Rocket deposits coveredSubject to local law
mwc77 Terms That Govern Your mwc77 Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Practices

We hold account data only as long as it is needed for the purposes it was collected — active account management, payment verification, and any obligations that apply under the laws of your jurisdiction. Here is how we approach the key areas.

Account Security

Your account is protected by password and OTP verification. We never ask for your full password by email or chat. If you suspect unauthorised access, contact support immediately to lock your account.

Payment Verification

Every withdrawal is matched against the wallet name on your account — bKash, Nagad, or Rocket. This step protects you from misdirected transfers and is applied consistently on every request.

Data Retention

We retain your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You may request details of what we hold by contacting support.

Requesting Changes

To update your registered wallet, correct account details, or ask what data we hold, contact support in writing with your account ID. Changes to payment wallet details require identity verification before they are applied.

TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear, or you need to raise a query about your account status or a transaction held under our verification process, use any of the channels below. We handle terms-related queries alongside general account support.

Team online

Live Chat

Open the chat window from your account dashboard. For terms or account queries, describe the specific clause or transaction in question so we can respond accurately.

Email Support

Write to our support address for formal terms queries, account disputes, or requests related to your account data. Keep your registered wallet name in the subject line.

Help Centre

The Help Centre covers common account, payment, and eligibility questions. Check there first — many terms-related questions are answered without needing to contact us directly.

Common Questions About These Terms

These are the questions we see most often about account rules, eligibility, and how our terms apply to everyday account use.

These terms apply to anyone who opens or uses a mwc77 account. Eligibility depends on your local law and the region you are accessing from — use of the platform implies acceptance of these terms.

No. Each person is allowed one account. Duplicate accounts are a breach of these terms and may result in both accounts being suspended, including any balance held in them.

We post updates to this page when terms change. Continuing to use your account after the updated terms are posted means you accept them. If you disagree, close your account before the change takes effect.

Contact support through live chat or email and request account closure. Any pending withdrawals to your bKash, Nagad, or Rocket wallet will be processed through the standard verification step before closure is finalised.

A hold is placed when the wallet name on the withdrawal request does not match the name registered to your account. Contact support with your account ID and the wallet details to resolve the verification step.

Send a written request to our support email with your account ID. We will confirm what data we hold and the retention period that applies under the rules relevant to your jurisdiction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.